Privacy Policy

Renewedhash Inc. ("Renewedhash," "we," "us," or "our") operates a decentralized finance platform that prioritizes user privacy and data protection. This Privacy Policy applies to all users of our platform, including our website, mobile applications, and related services (collectively, the "Platform").

Key Principles:

• Transparency: We are open about what data we collect and why
• Minimization: We only collect data necessary for our services
• Control: You have rights over your personal information
• Security: We employ industry-standard protections
• Decentralization: We operate as a non-custodial platform

By using our Platform, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our services.

2.1 Information You Provide Directly

• Account Information: Email address, username (if you create an account)
• Profile Data: Display name, profile picture, preferences
• Communication Data: Messages sent through our support system or contact forms
• Referral Data: Referral codes and referral relationships (if you participate in our referral program)
• Feedback: Survey responses, reviews, or other feedback you provide

2.2 Information Collected Automatically

• Wallet Address: Your public blockchain wallet address when you connect to our Platform
• Transaction Data: Details of transactions you initiate through our Platform
• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent, click patterns
• Log Data: Server logs, error reports, performance data
• Location Data: General location based on IP address (country/region level)

2.3 Blockchain Data

• Public Blockchain Information: All data recorded on public blockchains (wallet addresses, transaction history, smart contract interactions) is publicly accessible and permanent
• On-Chain Activity: Your interactions with smart contracts through our Platform

We use the collected information for the following purposes:

3.1 Service Provision & Operation

• Enable wallet connection and transaction execution
• Process and facilitate your transactions
• Maintain and improve Platform functionality
• Provide customer support and respond to inquiries
• Manage referral programs and calculate rewards

3.2 Platform Improvement & Analytics

• Analyze usage patterns and trends
• Monitor Platform performance and diagnose technical issues
• Develop new features and improve user experience
• Conduct research and analytics

3.3 Security & Fraud Prevention

• Detect and prevent fraud, abuse, and security incidents
• Verify identity and prevent unauthorized access
• Comply with legal obligations and enforce our Terms of Service
• Protect the rights and safety of our users and the Platform

3.4 Communication

• Send important updates about the Platform or your account
• Notify you about changes to our policies or Terms
• Respond to your inquiries and provide support
• Send marketing communications (with your consent, where required)

3.5 Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and prevent illegal activities
• Enforce our agreements and protect our legal rights

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and storage providers
• Analytics and data processing services
• Customer support platforms
• Email and communication services
• Security and fraud prevention services

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Blockchain Networks

When you interact with blockchain networks through our Platform, your wallet address and transaction details are broadcast to and recorded on the public blockchain, where they are permanently and publicly visible.

4.3 Legal Requirements

We may disclose information if required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations, court orders, or government requests
• Protect and defend our rights or property
• Prevent fraud or illegal activity
• Protect the safety of users or the public

4.4 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.5 With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

What This Means:

• Public Visibility: Your wallet address and all associated transactions are visible to anyone
• Permanence: Blockchain data is permanent and cannot be erased
• Pseudonymity: While wallet addresses don't directly reveal identity, they can potentially be linked to you through various means
• Analysis: Third parties may analyze blockchain data to identify patterns or relationships

Privacy Considerations:

• Consider using different wallet addresses for different purposes
• Be aware that on-chain activity is traceable
• Understand that we cannot delete or modify blockchain data
• Research privacy-focused blockchain solutions if needed

We have no control over blockchain data and cannot fulfill requests to delete or modify information recorded on public blockchains.

We use cookies and similar tracking technologies to collect and store information about your use of the Platform.

Types of Cookies We Use:

Managing Cookies:

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some Platform features. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies
• Clear cookies when you close your browser

Other Tracking Technologies:

We may also use web beacons, pixel tags, and similar technologies to track user activity and gather usage statistics.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Security Measures Include:

• Encryption: Data in transit is encrypted using TLS/SSL protocols
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Periodic security audits and vulnerability assessments
• Monitoring: Continuous monitoring for suspicious activity
• Secure Infrastructure: Data stored on secure, encrypted servers
• Employee Training: Staff trained on data protection and security best practices

What You Can Do:

• Use strong, unique passwords
• Enable two-factor authentication where available
• Keep your private keys and seed phrases secure and offline
• Be cautious of phishing attempts and suspicious links
• Report any security concerns immediately

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Account Data: Retained while your account is active and for a reasonable period after closure
• Transaction Records: Retained for legal and regulatory compliance (typically 5-7 years)
• Communication Logs: Retained for customer support purposes (typically 2-3 years)
• Usage Data: Aggregated and anonymized data may be retained indefinitely for analytics
• Legal Compliance: Data required for legal obligations retained as legally mandated

Data Deletion:

After the retention period expires, we will securely delete or anonymize your personal information. However, please note:

• Blockchain data cannot be deleted and remains permanently on the blockchain
• Some data may be retained in backups for a limited time
• Anonymized data may be retained for research and analytics
• Legal obligations may require extended retention in certain circumstances

Depending on your location, you may have certain rights regarding your personal information:

Exercising Your Rights:

To exercise any of these rights, please contact us at support@renewedhash.com. We will respond to your request within 30 days. Please note that certain rights may be limited by applicable law or blockchain technology constraints.

California Residents (CCPA):

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information (note: we do not sell personal information).

European Residents (GDPR):

Residents of the European Economic Area have rights under the General Data Protection Regulation (GDPR), including those listed above. You also have the right to lodge a complaint with your local data protection authority.

Our Platform is not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.

If we discover that we have collected personal information from a child under 18, we will promptly delete such information from our systems. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@renewedhash.com.

Renewedhash operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer personal information internationally, we implement appropriate safeguards to ensure your information remains protected, including:

• Standard Contractual Clauses approved by the European Commission
• Data processing agreements with third-party providers
• Adequacy decisions by relevant authorities
• Other legally approved transfer mechanisms

By using our Platform, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules than your country.

Our Platform may contain links to third-party websites, applications, or services that are not owned or controlled by Renewedhash. This Privacy Policy does not apply to third-party services.

Third-Party Wallet Providers:

When you connect a third-party wallet (such as MetaMask, WalletConnect, or Coinbase Wallet), you are subject to that provider's privacy policy and terms of service. We recommend reviewing their policies before connecting.

Third-Party Analytics:

We use third-party analytics services to help understand Platform usage. These services may collect information through cookies and similar technologies. Examples include:

• Google Analytics: Web analytics service
• Mixpanel: Product analytics
• Sentry: Error tracking and monitoring

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When We Make Changes:

• We will update the "Last Updated" date at the top of this policy
• For material changes, we will provide prominent notice on our Platform
• We may notify you via email or through the Platform
• We will provide a reasonable period for you to review the changes

Your continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using the Platform.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.